Structured and goal-oriented

 

Analysis

In addition to the statutory requirements and standards, the needs of the users, their approach, their prior knowledge, and their learning habits, provide the criteria for professional documentation. On the basis of this framework and following an initial project briefing, we will compile a project analysis that includes a quote based on an initial basic concept.

Concept design

Target-group-oriented content presentation and media-compatible content design are defined based on a concept. Essential framework conditions include the available budget, the statutory requirements and standards, as well as the technical specifications of the customer.

Creation

The duration of the research period depends on the complexity of the device or product, as well as the current status and quality of the available documentation (engineering specifications, development/design documentation, etc.). The professional background of our editors and the use of video clips minimize our need to occupy too much time among the customer’s employees.

Quality Assurance

All of the documents we create and update are included in the quality assurance procedure of the customer. We recommend a review of the user documents within the scope of external product testing.

Approach - DokuPartner GmbH: Documentation + Training

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